Effective Date: April 25, 2026 Last Updated: April 25, 2026
These Terms of Service ("Terms") are a binding agreement between Belisto LLC ("Belisto," "we," "us," or "our") and the individual or entity agreeing to these Terms ("Client," "you," or "your"). These Terms govern your access to and use of Belisto's website at belisto.ai, the Belisto Local Growth Platform, and the managed services provided by Belisto (collectively, the "Services").
By accessing or using the Services, or by signing an order form, statement of work, or other agreement that references these Terms, you agree to be bound by these Terms. If you are agreeing to these Terms on behalf of an entity, you represent that you have the authority to bind that entity.
If you do not agree to these Terms, do not access or use the Services.
If you have entered into a separate written agreement with Belisto (such as a Master Services Agreement) that expressly supersedes these Terms, that agreement controls.
Belisto provides managed local search engine optimization and digital marketing services for restaurants, which may include:
The specific services, deliverables, and service levels applicable to your engagement are set forth in a separate order form, statement of work, or similar document ("Order Form").
Belisto reserves the right to modify, enhance, or discontinue features of the Services from time to time, provided that we will not materially diminish the core functionality of Services you have paid for during an active subscription term without your consent.
To use the Services, you must:
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at security@belisto.ai if you suspect unauthorized access.
To provide the Services, you authorize Belisto to access certain third-party platforms on your behalf, including but not limited to:
You grant this access through OAuth consent, by adding Belisto as a manager or user on the relevant platform, by providing credentials you control, or by other means you approve.
You authorize Belisto to take the following actions on your behalf as reasonably necessary to perform the Services, subject to your prior approval where specified in your Order Form:
You may revoke Belisto's access to any third-party account at any time, through the settings of that account or by contacting us at support@belisto.ai. Revocation will not affect work already performed but may prevent Belisto from delivering future Services. If revocation prevents Belisto from delivering material portions of the Services, Belisto may terminate or modify your engagement with pro-rated adjustments as applicable.
You represent and warrant that:
Certain actions taken by Belisto on your behalf require your prior approval, including the actions specified in your Order Form. Belisto will submit these actions to you for approval through the Services. You agree to respond to approval requests in a timely manner. Delays in your approvals may delay deliverables and will not constitute a breach by Belisto.
For routine operational actions that do not require individual approval (as specified in your Order Form), Belisto will perform those actions in the ordinary course of providing the Services.
You are responsible for the accuracy of information you provide to Belisto, including menu content, hours of operation, addresses, phone numbers, photographs, and similar business information. Belisto is not responsible for errors resulting from inaccurate information you have provided.
You are responsible for ensuring that your business operations, content, and materials comply with applicable law, including food service regulations, truth-in-advertising requirements, accessibility laws, and intellectual property laws. Belisto may rely on your representations regarding legal compliance.
You agree to cooperate with Belisto as reasonably necessary to enable performance of the Services, including providing access to accounts, timely responses to inquiries, and access to personnel with decision-making authority.
You agree to pay the fees specified in your Order Form. Unless otherwise stated, fees are:
Payment is due on the date specified in your Order Form (typically upon invoice or on the first day of the billing period). You authorize Belisto to charge the payment method you have provided.
If payment is not received within 15 days of the due date, Belisto may, after written notice:
Belisto may change fees for subsequent subscription terms by providing at least 30 days' prior written notice. If you do not agree to a fee change, you may terminate your engagement at the end of your current subscription term.
You are responsible for all applicable sales, use, value-added, and similar taxes, except for taxes on Belisto's net income.
These Terms begin when you accept them and continue until terminated as provided below. The term of your Services engagement is specified in your Order Form.
Unless otherwise specified in your Order Form, either party may terminate these Terms or an Order Form for convenience with 30 days' prior written notice. You will remain responsible for fees through the end of the then-current billing period.
Either party may terminate these Terms or an Order Form immediately upon written notice if the other party:
Belisto may additionally terminate or suspend the Services immediately if:
Upon termination:
For 30 days following termination, you may request an export of your data in a commercially reasonable format by contacting support@belisto.ai. After 30 days, Belisto is not obligated to retain your data, subject to legal retention requirements.
You retain all right, title, and interest in your business information, brand, content, photographs, menus, and other materials you provide or authorize Belisto to access ("Client Materials"). You grant Belisto a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, distribute, and publish Client Materials solely to perform the Services for you.
Subject to your payment of applicable fees, Belisto assigns to you all right, title, and interest in the content produced specifically for you as a deliverable of the Services, including location pages, menu pages, landing pages, posts, and review replies ("Client Deliverables"). Belisto retains no ownership interest in Client Deliverables, except that Belisto may retain copies for recordkeeping, audit, and legal purposes.
Belisto retains all right, title, and interest in the Belisto Local Growth Platform, the Services, and all underlying software, technology, methodologies, templates, workflows, data models, prompts, documentation, know-how, and improvements thereto ("Belisto Technology"). Nothing in these Terms transfers ownership of Belisto Technology to you. Belisto grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Belisto Technology during your subscription term solely as necessary to receive the Services.
If you provide feedback, suggestions, or ideas regarding the Services ("Feedback"), you grant Belisto a perpetual, irrevocable, royalty-free, worldwide license to use the Feedback for any purpose, without obligation to you. Feedback is not confidential.
Belisto may use aggregated and anonymized information derived from the Services to operate, improve, benchmark, and develop the Services, provided that such information cannot reasonably be used to identify you or your business.
Belisto may identify you as a client of Belisto (by name and logo) on our website, in marketing materials, and in client lists, subject to reasonable trademark usage. You may opt out of such use by sending written notice to marketing@belisto.ai.
Each party may receive information that is confidential or proprietary to the other ("Confidential Information"). Confidential Information includes the Services, pricing, Client Materials, Client Deliverables, Belisto Technology, and any information marked or reasonably understood to be confidential.
Each party agrees to:
Confidentiality obligations do not apply to information that is: (i) publicly available through no breach of these Terms; (ii) rightfully known without restriction before disclosure; (iii) independently developed without reference to the Confidential Information; or (iv) required to be disclosed by law, provided that the receiving party gives reasonable prior notice where permitted.
SEO results depend on many factors outside Belisto's control, including search engine algorithms, competitor activity, market conditions, and the quality of your underlying business operations. Belisto does not guarantee:
Any estimates, projections, or forecasts Belisto provides are good-faith estimates only and are not binding commitments.
Belisto is not responsible for acts, omissions, policies, outages, or changes of third-party platforms, including Google, and the Services depend on the continued availability and functioning of those platforms.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR AN ORDER FORM, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. BELISTO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
These limitations apply regardless of the legal theory (contract, tort, statute, or otherwise) and regardless of whether a remedy fails of its essential purpose.
Exceptions. The limitations in this Section do not apply to: (i) either party's indemnification obligations; (ii) your payment obligations; (iii) either party's breach of confidentiality; (iv) either party's willful misconduct or gross negligence; or (v) liability that cannot be limited by law.
Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of the above limitations may not apply to you.
You agree not to use the Services to:
Belisto may investigate and take action against suspected violations, including suspending or terminating access.
You agree to defend, indemnify, and hold harmless Belisto and its officers, directors, employees, contractors, and agents from any claim, loss, damage, liability, or expense (including reasonable attorneys' fees) arising out of or relating to:
Belisto agrees to defend, indemnify, and hold harmless you and your officers, directors, and employees from any third-party claim alleging that the Services, as provided by Belisto and used in accordance with these Terms, infringe any U.S. patent, copyright, or trademark of a third party, subject to the limitations in Section 11.
Belisto's indemnification obligation does not apply to claims arising from: (i) Client Materials; (ii) modifications not made by Belisto; (iii) combination of the Services with other products or services not provided by Belisto; or (iv) your use of the Services in violation of these Terms.
The indemnified party will: (i) promptly notify the indemnifying party of the claim; (ii) give the indemnifying party sole control of the defense and settlement (provided no settlement admits liability of or imposes obligations on the indemnified party without consent); and (iii) reasonably cooperate with the defense.
Before filing a formal legal proceeding, the parties agree to attempt to resolve any dispute through good-faith negotiation for at least 30 days after written notice of the dispute.
These Terms are governed by the laws of the State of Virginia, without regard to conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Subject to Section 14.4, the parties consent to the exclusive jurisdiction of the state and federal courts located in Fairfax County, Virginia for any dispute not subject to arbitration.
[NOTE TO COUNSEL: Consider whether to include a binding arbitration and class-action waiver provision. These are enforceable in most U.S. jurisdictions but have significant strategic and reputational tradeoffs. A typical clause would provide for binding arbitration under AAA Commercial Rules seated in Vienna, Virginia, with costs allocated per the rules, and a class-action waiver. Include only after counsel review.]
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
Any claim arising out of or relating to these Terms or the Services must be brought within one year after the cause of action accrues, or such longer period required by applicable law.
Belisto may modify these Terms from time to time. When we make material changes, we will:
Your continued use of the Services after the effective date of the modified Terms constitutes acceptance of the modifications. If you do not agree to the modifications, you must stop using the Services and may terminate your engagement in accordance with Section 7.
Entire Agreement. These Terms, together with any Order Form, the Privacy Policy, any applicable Data Processing Addendum, and any other documents expressly incorporated, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements and understandings.
Order of Precedence. In case of conflict: (i) an applicable Order Form; (ii) any Data Processing Addendum; (iii) these Terms; (iv) the Privacy Policy.
Assignment. You may not assign these Terms without Belisto's prior written consent. Belisto may assign these Terms to a successor in connection with a merger, acquisition, or sale of substantially all assets. Any attempted assignment in violation of this provision is void.
No Waiver. Failure to enforce any provision is not a waiver of future enforcement.
Severability. If any provision is held invalid or unenforceable, the remaining provisions will continue in effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving the parties' intent.
Force Majeure. Neither party is liable for delays or failures in performance resulting from causes beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authority, fires, floods, accidents, pandemics, strikes, failures of third-party platforms or internet service providers, or similar events.
Notices. Notices must be in writing and sent to the contact information provided in the applicable Order Form or, if none, to notices@belisto.ai for Belisto. Notices are effective upon receipt.
Relationship. The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship.
No Third-Party Beneficiaries. These Terms do not create any rights in any third party.
Headings. Section headings are for convenience only and do not affect interpretation.
Counterparts and Electronic Signatures. These Terms may be executed in counterparts and by electronic signature, each of which constitutes an original.
Belisto LLC 2138 Statute Lane, Vienna, VA 22180 Email: legal@belisto.ai Phone:
For questions about these Terms, contact legal@belisto.ai. For support, contact support@belisto.ai. For privacy, contact privacy@belisto.ai. For security, contact security@belisto.ai.
These Terms of Service are drafted for review by qualified legal counsel prior to use. Nothing in this document constitutes legal advice.